Support & troubleshooting
Policies and account safety
Find the official terms, privacy details, and safe ways to get help.
Updated October 10, 2026
Read the current policies
The Terms of Service and Privacy Policy on isolatedd.xyz are the authoritative sources for account rules and data handling. They are linked in the website footer and can change as the service evolves.
- Open Terms of Service to review account and referral rules.
- Open Privacy Policy for data and contact information.
- If you need an explanation of a specific clause, contact support.
Note
This guide summarizes where to find policies; it does not replace the full policy text.
Keep your account safe
Use the official Contact Center for account or payment requests. Staff may ask to verify ownership before changing account details, but should never need your password or one-time email code.

Check account access
Account Settings → Security Settings → Session Management lists active sign-ins. End sessions you do not recognize and change your password if you suspect unwanted access.