Reset your password

Request a reset

Use Forgot Password from the sign-in page and enter the email address associated with your account.

1. Open the password reset page.
2. Enter your account email and submit.
3. Check for a message from recovery@isolatedd.xyz.
4. Use the provided verification step to set a new password.

If the email does not arrive

Check Spam, wait a few minutes, and confirm you used the right email. For privacy, the request screen may not confirm whether an address has an account.

Still locked out?

Open a support ticket from Contact Center. Include your username and the issue, but not your password or code.